Saturday, 30 August 2008


Helpdesk - Related Softs

Atelier Web Remote Commander 1)   Atelier Web Remote Commander 6.0
Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation.

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 2)   StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

Computer Admin Pro Mac 3)   Computer Admin Pro Mac 3.72
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.

ALLCapture 4)   ALLCapture 3.0
Record screen activities in real-time to quickly and easily create software simulations, videos, demos, screencasts and tutorials without any programming language necessary. It's as easy as: record - edit - export - play

SysAid Help Desk and Inventory 5)   SysAid Help Desk and Inventory 3.1.3
SysAid scans your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.

LBE Free Helpdesk 6)   LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports.

VI Service Desk 7)   VI Service Desk 2.1
VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more.


UserMonitor for Classroom or Computer Lab 8)   UserMonitor for Classroom or Computer Lab 1.7
UserMonitor assists teachers, instructors or administrators. You can broadcast your screen to other screens, see screens of other users and monitor active programs on other computers. Detect unauthorized software. Write messages. Close any programs.

ENT Server (Desktop Edition) 9)   ENT Server (Desktop Edition) 1.4.15
Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users

Network Auditor 10)   Network Auditor 3.0.11.5
Lets you determine exactly what hardware and software is installed on your network, and monitor this for faults and changes.

Mercury Mailroom 11)   Mercury Mailroom 1.1
Speed up answering emails by storing your best answers in a searchable database. Press a single key to switch back to your email program and paste that answer into the email you are writing. Attach files and use templates to customize each time.

AB Sequest 12)   AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network

LBE Desktop Helpdesk 13)   LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Responsive Knowledgebase 14)   Responsive Knowledgebase 1.01
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

Boldcenter Operator Client .NET 15)   Boldcenter Operator Client .NET 4.13
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

VueChat Customer Service 16)   VueChat Customer Service 1.5
VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

PR-Tracker 17)   PR-Tracker 5.30
PR-Tracker bug tracking records problem reports in a network database that supports access by multiple users. Features include classification, assignment, sorting, searching, reporting, access control, & more.

rapidHELP 18)   rapidHELP 2.1
rapidHELP - Your Trial Software for Call Centre, Helpdesk and Support

SupportMonkey 2002 19)   SupportMonkey 2002 v1.0
SupportMonkey is a perfect addition to any IT dept or HelpDesk software library. It allows you to email a custom built 'Monkey' to a client which will gather all necessary information and return them to you via email in either XML or Text formats.

Create Message Pro 20)   Create Message Pro 1.00
Create Message Pro allows you to configure and create stand alone .EXE files for distribution across your network or the Internet. Our Create Message Pro adds the ability to specify the message text, buttons to appear on the message, and more.



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