Thursday, 21 August 2008


Issue Tracking - Related Softs

iTimeTrack 21)   iTimeTrack 2.0
iTimeTrack is a web Time, Issue and expense Tracking tool for consultants and designers that you download and access with IE or Firefox

Web Help Desk (Windows Server Install) 22)   Web Help Desk (Windows Server Install) 8.4.6.10
Affordable and Intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting. Vendor Neutral service desk app: Windows, Mac OS X, Linux & Unix

Public Folder HelpDesk for Outlook 23)   Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Help Desk-99 24)   Help Desk-99 4.0.165
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.



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