1)
osTicket STS
osTicket STS is a simple program for open source support ticket system written in PHP and MySQL database as backend. It is a system which supports aliases with perl gateway etc., Admin features such as email alerts for pager, create categories, representatives etc.,
2)
EXO PHPDesk
EXO PHPDesk is a customer support system written in PHP with which business organizations can interact with their customers with an easy to use interface. Different logins to
administrators, staff and members are possible.
3)
PHP Helpdesk
PHP Helpdesk is a customer support system written in PHP and uses MySQL database backend. The system allows to edit user lists, departments or companies, categories etc.,
4)
Helpdesk Suite
Helpdesk is an online customer relation and management system which serves as an innovative,practical and affordable suite for business organizations who are looking for an easy to use and fast solution for their clients or intranets.It provides managing knowledgebase, emails,ticket management etc.,
5)
SupportExpress
SupportExpress is a customer support system and a professional help desk written using PHP and MySQL. The system includes a web admin for managing your customers and supporting them. It contains lots of new features like warning message for every new tickets and modify tickets to the admin etc.,
6)
Virtual HelpDesk
Virtual HelpDesk is a customer support helpdesk system which allows the users to search for help questions. This system is useful for those who have a technical website.
7)
Edge Panel
EdgePanel is a simple but powerful customer support tool that allows users to provide advanced helpdesk services to clients and staffs. Features like online chatting with customers,email piping,staff and ticket reporting etc. The system is supported with simple user interface, searchable databases.
8)
PHP Support Tickets
PHP Support Tickets is a simple and powerful customer relation software available online to solve all customer relation problems. Setting up multiple login for more staffs is possible with admin side. Various features like file attachments, receiving emails automatically etc.,are offered.
9)
Support Services Manager
Support Services Manager is a helpdesk system which gives you a complete solution for your support desk, knowledge base management and customer relations. It is possible only by this system to integrate your knowledge base, support desk and web community into one environment. Add it to your network.
10)
PHP Online
PHP Online is a live customer support script that is written in PHP and uses MySQL database and Flash to operate. The special feature in this systsem is that it can receive emails from your clients even if you are offline.
11)
A Live Chat Support and Helpdesk Software
The Omnistar Live customer support solution gives you the ability to chat with all your web site visitors in real time, manage a dynamic help desk and customize your own knowledge base.
12)
CitrusDB
CitrusDB is database driven program that can be used by the administrators on their business to track their products, customer information, billing, customer service information etc.,
13)
PowerDesk Pro
PowerDesk Pro is an integrated support center and asset management program useful for small and medium level companies. It serves as an effective communication between your technical staff,employees and customers.Users can login as Administrator,technician and normal users.
14)
Comdev Customer Helpdesk v2.0
The powerful helpdesk ticketing system that allows you to establish an online support centre for your customers. Features: canned texts, auto-reply, notify email, customer post comment & upload attachment, ticket history, flag ticket, set status, add support issues, add reply directly to FAQ, more..
15)
Anteil open source CRM
Anteil open source CRM is a web based customer support system used either in intranet or internet environment designed to help users in identifying, attracting, retaining and support customers in this competitive world.Features include sales forecasting system,event manager, high level security etc.
16)
RealLink - Customer Service Application
RealLink - Customer Service Application is a powerful PHP aplication using which large corporate business firms and companies would be able to provide perceptive online customer care to all their customers.
17)
Hot Open Tickets
Hot open tickets is a customer support program written using PHP, XHTML and MySQL. It is a user friendly and a trouble-ticket system.
This is easy to configure and also allows to change themes.
18)
Live Help Messenger
Live Help Messenger is a customer service software that provides solution to the support operators to have a live chat with their online browsers in real-time.
19)
h2desk
h2desk is the powerful way to provide online support to your customers.
20)
phpSupport
phpsupport is easy to install and light weight. It has a basic layout and easy to customize. Submission of trouble tickets via perl Email gateway.
21)
Call Center Software
Call Center Software is a PHP based program that can be utilized for managing call centers. It supports MySQL database.
22)
PHP MyDesk
PHP MyDesk is an online script for customer support written using PHP.
It contains all the basic features of customer support system. The system provides multi-language support.
23)
SitePanel 2
SitePanel 2 is an Enterprise-level helpdesk system featured with full search capabilities, visually pleasing user interface, ticket time management, email piping support, ticket attachment support and unlimited users and staffs. New features includes knowledgebase articles, cosmetics fixes etc.,
24)
PHP Live Helper
Provide realtime customer support to clients and potential clients fast and easyily. PHP Live helper is an affordable alternative to the popular Live PersonĀ® application.
25)
@1 Helpdesk XP
An intelligent web-based helpdesk system. It adopts a more effective ticket sorting/ranking method on top of a new "closed ticket" feature.
26)
Help Center Live
Help Center Live is a customer support system that allows the user to communicate with their online clients in real time. This system supports unlimited operators or departments or users. Further it also manages trouble tickets.
27)
Support Ticket System
PHP/MySQL Customer Support Ticket System with email notification, user management and registration, administration console, fully template driven for easy site customisation. 15 mins to install.
28)
Cerberus Helpdesk
Cerberus Helpdesk is an email management interface which is visually and functionally optimized. Features include customizable ticket views, Parser fail-safe files, reporting system to find performance of your staffs, ticket ID masking,template based UI and much more.
29)
Systems Panel
Systems panel provides customer support management for organizing any IT department by implementing it on their intranet site. The major features include Trouble ticket management, knowledgebase, contact directory and system inventory.
30)
ProSupport
ProSupport is a powerful script that enables clients to help themselves. Clients can browse through your Knowledge Base articles, download helpful utilities and tools, view company announcements in real time, or submit a trouble ticket to your support team.
31)
:: iSupport ::
Knowledge base, support tickets and FAQ helpdesk.
32)
e11 HelpDesk Software
e11 HelpDesk Software is a 100% web based system providing one stop solution for all your customer support problems. It comes with advanced features such as enterprise wide email management, trouble ticket management, email campaigns, Bug tracking and issue management system, asset management etc.
33)
ezyhelpdesk
ezyhelpdesk is a helpdesk system created for small business firms which wants to grow like huge business organizatins by providing quick and efficient service to their customers. The system suits to any industry and is capable of handling unlimited departments with unlimited staff assisting users.
34)
Ticket System
This is a powerful PHP based Help Desk system that allows you to establish an online support centre for your web site customers. You can easily integrate this ticket system on your web sites.
35)
SupportTrio
Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support.
36)
FlexSupport
This is an useful online customer support system written in PHP through which you can generate and maintain a help desk for your site visitors with ticketing system.
37)
A Plus Bill
A Plus Bill is a help desk system which is also capable of auto billing through cron jobs. It comes with numerous features for users as well as for the administrators.
38)
TrackSolve Inquiry Resolution Software
TrackSolve is a browser based customer support application written using PHP for MySQL database which can help you to improve your customer support. The system offers various tools integrated into one package. Major features include knowledgebase, file and contact management etc.,
39)
PHP Live! Support
PHP Live support is one of the leading online support provider that delivers unlimited features and powertools to support customer online. With this system you can minimise your expenses, monitor customer traffic, increase sales through email marketing.
40)
BE Technic Customer Tracking System
BE Technic customer tracking system is a helpdesk system written using PHP with MySQL database. The program administrator in this system allows different access rights to the staffs of the firm.
41)
ITROM Live Staff
ITROM Live Staff allows a live interaction between the visitors of your website and your operators.
42)
eForcer
This is ticket based customer support program in PHP to help users in implementing department wise help desk system on their websites.
43)
PhpLog
PhpLog is an online customer relation management system written in PHP with MySQL backend. The system has the call logging feature and much more. There is an added logout link to menu.
44)
Dapper Desk Online Help Desk
Organize your customer requests. Create tickets via login or via email. Unlimited end-users and unlimited customer service reps. Color coded status codes. Customizable autoresponses. Mutliple themes.
45)
LiveHelp App
Live Help App software is an online customer support system written using PHP and uses MySQL database and requires java to operate. It is a simple program and also easy to customize.
46)
Ace Helpdesk Software
This is an useful PHP software through which the users can generate help desk on their website. This software helps in providing technical support to their clients.
47)
Ware Support
Ware Support is a php based online help desk programme where users can create support tickets and you are intimated and so you can respond immediatly. This programme has many useful features for an online helpdesk system.
48)
Heathco Help Desk
Heathco Help Desk provides a perfect solution for online support for your customers. It saves time and money and is suitable for small to larger business corporations. A built-in
knowledgebase assists staffs to reduce their time in solving customer's queries.
49)
YUDO The Ultimate Web Desk for the ASP
YUDO helpdesk system is written using ASP and supports ACCESS database. It contains various features for user, staff and administration areas individually.
50)
TechTables
Tech Tables is a ticket system that allows it's users to give out tickets for troubleshooting. It offers management of customers. Users can delete, add, amd modify their customers.
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